Support

FAQ – Frequently Asked Questions

Company FAQ

Where can I purchase Everest equipment?
Everest equipment is sold through dealers and distributors across the United States. For a representative local to you please contact us.

Where can I find pricing?
Our dealers and distributors can provide you with specific model pricing.

How do I become an Everest Authorized Dealer?
For more information, please contact our Sales Department here

Tech & Warranty

Where do I submit warranty service invoices?
Warranty invoices may be sent to the Service Billing Department at [email protected]

My Everest equipment is not cooling, help!
To request Warranty Service, please call our Service Department at 1-800-444-6285 Option 1. You may also fill out a Tech Inquiry Form to expedite the process here.

Parts

How can I get the status of an order?
Please visit our Parts Support page for more information, here.

I need parts for Everest equipment but I don’t know the part numbers.
Please visit our Parts Support page for assistance, here.

Shipping

My Everest equipment was damaged during shipment.
If your Everest equipment was damaged during shipment, please visit Shipping Claims

Accounting

Where do I send payments to?
Payments may be mailed to our corporate office. Everest Refrigeration, 201 W. Artesia Blvd., Compton, CA 90220

What method of payment do you accept?
We accept the following payment methods:

  • Company Check – remit to our corporate office. Everest Refrigeration, 201 W. Artesia Blvd., Compton, CA 90220
  • Credit Card – 3.5% transaction fee is added to all credit card payments
  • Wire Transfer