File a Shipping Claim

Once your claim is submitted, you may contact the Shipping Claims Department for any updates and information regarding your claim.

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Customer Details
Business Name*
Contact Name*
First Last
Contact Phone*
Contact Email*
Preferred Method of Contact*
- Phone
- Email
- No Preference
Unit Information
Shipment Status*
- Refused due to visible damage
- Received with notated damage
- Received with concealed damage
Current Unit Location
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Purchased From*
PO #*
Purchase Order/Reference (If Available)
Everest Reference Number*
This can be found on your packing slip. (ex: ERXXXXXX)
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Serial Number
Applicable Serial Number
Serial Number(s)*

If more than one unit was damaged, please click "+".
Description of Damage*

Please specify what this description is in reference to
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Description of Damage
Unit Status
- Wrapped
- Unwrapped
Additional Information
Additional information that may help us assist you better may be placed here.
Related Attachments
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Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB, Max. files: 5.
Attach any images/documents related to your claim here.
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Phone	310.323.6586
FAX	310.323.7524

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